All SALE item can be returned for merchandise credit or exchange only.
Pre-Order Terms of Sale:
Pre-Orders will be charged at the time your order is placed. All the items in your order will be shipped at the same time once all items are in stock. If you wish to receive additional items sooner, please place a separate order for non pre-order items.
Please note that the delivery date is an estimated shipping date. We are unable to guarantee delivery dates for pre-order and special order items due to unforeseen delays by the manufacturers. Please know that we cannot control the dates that are given to us by the manufacturers. Pre-order items are sold on a first come-first served basis.
Cancellations or refunds on Pre-Order and Special Order
items will be given as merchandise credit only in the form of a online gift card that can be used towards future purchases. If for some reason we cannot fulfill your order, we will issue a full refund.
Please call with any questions.
Don't hesitate to send us an email at firstname.lastname@example.org or give us a call at 503-505-7424. We would be happy to speak with you about your order and help you in any way possible. It is much easier for us to help you with any questions you may have prior to confirming your order online. We love talking with our customers and helping them in any way we can.
Changes to orders:
Please contact us with any inquiries regarding changes to an order i.e. changing your size, changing the quantity of an item or changing your address. Changes to orders will not be accepted any later than 10am of the day the order is processed.